Unit | Example URL | Initially Implemented | Primary Use | Notes |
Undergraduate Library & Reference library | http://www.library.uiuc.edu/askus/ | 2001 (2004) | external | Some form of chat or IM service has been offered since 2001. Service through AIM begain in 2005. IM services now offered through AIM, MSN, Yahoo, & Google Talk, as well as services like Docutek and QuestionPoint. |
Undergraduate Library | n/a | internal | AIM |
|
History, Philosophy, and Newspaper Library | http://www.library.uiuc.edu/hix/contact.html | 2008 | external | Available on AIM, MSN, Yahoo |
Education & Social Science Library | http://www.library.uiuc.edu/edx/askalibrarian.htm | ? | external | Available on AOL, Yahoo, MSN, and Google Talk |
Slavic and East European Library | http://www.library.uiuc.edu/spx/srs.htm | ? | external | Available on AOL |
Web Technologies & Content Coordination | https://netfiles.uiuc.edu/rslater/www/ | 2008 | external & internal | Available on AIM, MSN, Yahoo, & Google Talk |